Return Policy
Thank you for shopping at savexxtop.com. We strive to provide you with the best products and customer service. If you are not entirely satisfied with your purchase, we’re here to help.
1. Return Eligibility
- You may return items within 30 days of the purchase date.
- To be eligible for a return, your item must be unused and in the same condition as you received it, along with the original packaging and receipt or proof of purchase.
2. Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Downloadable software products
- Items marked as non-returnable on the product page
3. Return Process
To initiate a return, please follow these steps:
- Contact our customer service team at [your contact email] to request a return authorization.
- Provide your order number and reason for the return.
- Once your return is approved, you will receive instructions on how to send the item back.
4. Shipping Costs
- You will be responsible for paying for your own shipping costs for returning your item unless the return is due to a mistake on our part (e.g., wrong item, defective product).
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your original method of payment within a certain amount of days.
6. Exchanges
If you need to exchange an item for the same item, please follow the return process above, and once your return is approved, place a new order for the item.